Reset IT – computer service

Coffee machine service and repair

Is your bean to cup coffee machine not drawing water, or does the coffee not taste like it used to? We find the fault, clean the machine thoroughly and repair it, for example the Siemens EQ.500.

  • Service and thorough cleaning: DKK 500 plus parts
  • If it cannot be repaired, you pay nothing
  • 7 day warranty on the repair
Siemens EQ.500 coffee machine seen from the front

Does the display say “Refill still water or replace filter”?

This is a known fault on bean to cup machines such as the Siemens EQ.500. The machine keeps trying to draw water, then stops and shows the message, even though there is water in the tank. On Danish machines the message reads “Vand uden kulsyre efterfyldes eller filter udskiftes”.

Typical causes

  • Air in the water system, for example after a filter change
  • A clogged or incorrectly fitted water filter
  • Limescale in hoses and valves
  • A worn or faulty pump or valve

Try this first

Remove the water filter, fill the tank with fresh still water and push the tank fully into place. If that does not help, we will.

Siemens EQ.500 display showing the message to refill still water or replace the filter

Prices

You know the price before we start.

Service and thorough cleaning

500 DKK

plus any spare parts

  • Troubleshooting
  • Thorough cleaning of the machine
  • Repair with the parts needed
  • 7 day warranty on the repair
Book a service

We collect the machine

+200 DKK

on top of the service price

  • In the area around Herning, Ringkøbing and Skjern
  • We agree on a time with you
Book a pickup

Drop off in Spjald

0 DKK

no extra cost

  • At the workshop in 6971 Spjald
  • Between 4 pm and 6 pm
  • Write or call first and we will agree on a day
Arrange drop off

What you can count on

  • A price before the repair

    If there is a bigger fault, for example in the pump or another expensive part, you get a quote and are told about the extra cost before we start. You decide whether we go ahead.

  • No repair, no bill

    If the machine cannot be repaired, you pay nothing.

  • 7 day warranty

    When we have repaired your machine, you get a 7 day warranty on the repair.

Opened Siemens EQ.500 with coffee grinder and circuit board

How it works

  1. Write or call

    Tell us the brand, the model and what is wrong. A photo of the display helps.

  2. Drop it off or have it collected

    Drop the machine off in Spjald between 4 pm and 6 pm, or let us collect it for DKK 200.

  3. We find the fault

    We troubleshoot, clean and repair. If there will be extra costs, you hear from us first.

Frequently asked questions

How much does a coffee machine service cost?

Service and thorough cleaning costs DKK 500, plus any spare parts. If there is a bigger fault, for example in the pump, you get a quote before we repair it.

What happens if the machine cannot be repaired?

Then you pay nothing.

Can you collect my coffee machine?

Yes. We collect in the area around Herning, Ringkøbing and Skjern for DKK 200. You can also drop the machine off for free in Spjald between 4 pm and 6 pm.

Why does my Siemens say “Refill still water or replace filter”?

The machine cannot draw enough water. This is often caused by air in the system, a clogged filter, limescale or a faulty pump or valve. If removing the filter and adding fresh water does not help, we will find the fault for you.

Is there a warranty on the repair?

Yes, you get a 7 day warranty on the repair.

Do you repair brands other than Siemens?

Send us the brand and model, and we will tell you whether we can help.

Coffee machine acting up?

Write or call, and we will find a solution.